Incident explanation and scope: Some customers are currently experiencing delays in receiving incoming Shopify payouts due to an issue affecting external payment processing.

Customer impact: We are assessing the full extent of the impact, but some customers are experiencing delayed payouts.

Containment and next steps: Our team is actively investigating the issue and working to resolve the delays as quickly as possible.

Questions and channels: We will publish further updates here as more information becomes available. If you have urgent questions or concerns, please contact our support team at support@juni.co