Delayed synchronization of Xero integration

Incident Report for Juni

Resolved

The issue is now resolved, all Xero integrations are back in sync.

Posted Mar 07, 2024 - 16:07 CET

Monitoring

We have deployed a fix to the problem and are currently monitoring our systems to make sure the synchronization mechanism is working again.

Posted Mar 07, 2024 - 15:58 CET

Identified

We have identified the root cause of the problem and are in the process of rolling out a fix.

Posted Mar 07, 2024 - 15:45 CET

Investigating

Data synchronization between our platform and Xero is currently delayed for some of our customers.
No data has been lost, we're working on resuming the connections.

Posted Mar 07, 2024 - 15:39 CET

This incident affected: Juni Platform (Partner Banking Connections).