Issue with paying invoices

Incident Report for Juni

Resolved

The impact from the issue is over.

Posted Oct 25, 2024 - 16:08 CEST

Monitoring

We have deployed a fix to resolve the incident. We are monitoring the situation.

Posted Oct 25, 2024 - 14:50 CEST

Identified

We have found the issue and are working on a fix.

Posted Oct 25, 2024 - 14:08 CEST

Update

It appears many customers are still able to pay invoices; this issue is only affecting some customers, but we're still actively diagnosing and remediating.

Posted Oct 25, 2024 - 10:16 CEST

Investigating

We have identified an incident related to paying invoices that is impacting any customers who pay invoices via Juni. We apologize for any inconvenience caused - rest assured we are working to resolve this as an immediate priority.

Posted Oct 25, 2024 - 10:09 CEST