Issue with paying invoices
Resolved

The impact from the issue is over.

Fri, Oct 25, 2024, 02:08 PM
(5 months ago)
·
Affected components

No components marked as affected

Updates

Resolved

The impact from the issue is over.

Fri, Oct 25, 2024, 02:08 PM

Monitoring

We have deployed a fix to resolve the incident. We are monitoring the situation.

Fri, Oct 25, 2024, 12:50 PM(1 hour earlier)

Identified

We have found the issue and are working on a fix.

Fri, Oct 25, 2024, 12:08 PM(41 minutes earlier)

Investigating

It appears many customers are still able to pay invoices; this issue is only affecting some customers, but we're still actively diagnosing and remediating.

Fri, Oct 25, 2024, 08:16 AM(3 hours earlier)

Investigating

We have identified an incident related to paying invoices that is impacting any customers who pay invoices via Juni. We apologize for any inconvenience caused - rest assured we are working to resolve this as an immediate priority.

Fri, Oct 25, 2024, 08:09 AM